A free comprehensive guide for evaluating site structures

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“I've never been lost, but I was mighty turned around for three days once.” ― Daniel Boone


Few things are as frustrating as not being able to find something, especially when we know it’s there.

As website creators, we put a lot of effort into our content, but it all comes to naught if our users can’t locate what they’re looking for.

Everyone has visited sites that were poorly organized, and that wasted their time as a result. Suppose we need some help from this bus website - should we visit the Questions section or the FAQ? And just what does that mysterious Information tab offer?



When other sites are just a click away, we need to make sure the sites that we design get people to the content they want, quickly and easily.

We make sure by testing.


Two designers, two approaches

How test-driven site design puts us at less risk than “genius” design

Good IA starts with an effective site tree

Getting users to the right spot the first time, with a safety net just in case

Why search is not enough

Browsing headings is still crucial to our users finding the right content

 Key points

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