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In many cases, the email summary described above may be enough for the project team to get on to the next steps in site design. In this (happy) case, we can move right on to Chapter 14 - Revising and retesting.
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- More detailed discussion of each finding, and more detailed rationale for recommended actions.
- Summaries of related activities (e.g. card sorts and content audits we did beforehand, other up-front customer research), to add context.
- Anything else we think the reader will need to understand the tree-test results at both high and low levels.
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Next: Passing along participant feedback