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The big advantage of using online testing tools is that once we launch a study, it runs by itself; people can participate any time (and any place) they want, and we don’t have to be there to moderate the session.

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For more handy tips on testing in - person, see Nick Bowmast’s short article.
 

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See this UserTesting.com blog post for an example of how recording remote sessions helped the author understand what needed fixing in their tree test.


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Next: Closing the test