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  • More detailed discussion of each finding, and more detailed rationale for recommended actions.

  • Summaries of related activities (e.g. card sorts and content audits we did beforehand, other up-front customer research), to add context.

  • Anything else we think the reader will need to understand the tree-test results at both high and low levels.

Here is a Word document with sample content:

  •  ~sample long-form report

 

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Next: Passing along participant feedback

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