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Table of Contents

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Testing online with commercial tools

Most tree testing is now done online, so the “where” is really the participant’s PC or tablet or phone, wherever it may be. While their device is out of your our control, you we can check some things up front:

  • Do you we know of any firewalls or network restrictions that will hamper certain participant groups in your our audience?
    This is most common when targeting users in a large organization.

  • Are your our participants running a compatible browser?
    Again, this is mostly a problem with large organizations who may be locked into older browser versions, or with users who have older mobile devices.

For more on dealing with this, see Checking for technical problems in Chapter 10.

 

Testing in person

If you’re we’re testing on paper, or doing an online test face-to-face with a participant (see ~ see Asking “why?” with in-person sessions in Chaper 11 for reasons why you we would want to do this), then the “where” becomes important.

While a full discussion of how to host participants is beyond the scope of this book, there are some basic points you should consider when planning an in-person session:

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For more on hosting user-research sessions, see ~web resource or UT book.

  •  move to recruiting/running-a-test chapters?

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guide, we offer a few tips in Chapter 9's Recruiting for in-person sessions.

 

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Next: Who will do what?