...
For more on handling problems during a test, see Checking for technical problems in Chapter 10 and Monitoring the test's progress in Chapter 11.
Testing in person
For tips on testing people in - person sessions, the main challenge is getting the right participant in the right room at the right time. Mostly that’s a matter of good recruiting, though life does happen – traffic is heavy, kids get sick, etc.
Here are a few tips that should help:
...
For more on planning and running in-person user research, we recommend the excellent and comprehensive Handbook of Usability Testing by Jeffrey Rubin and Dana Chisnell., see Recruiting for in-person sessions.
...
Next: Documenting our plan
...