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When we are roughing out draft trees, and later when we fill out the candidate trees we’ve chosen to test, questions and ideas naturally pop up. We may encounter thoughts like these:
- Should we combine “Doctors” and “Nurses” into a single section? Could we call that “Medical”?
- Should we list all 12 topics, or just the 6 main ones plus a ‘More’ link?
- Should we call that section “Electronics” or “Technology”?
- Will our audiences know what “Contingency planning” means?
- …and dozens more like these.
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As these questions and ideas surface, it’s a good idea to keep a running list of them so we can address them (either by discussing and discarding them, or by incorporating them into our trees or the tasks we will pose to users during testing).
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Next: More on creating trees
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