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  • "The Meetings section attracted traffic for the right tasks, once there, many users backtracked (presumably because the Calendar subtopic wasn't specific enough)."

  •  "The Our Work section was too general (attracting clicks on almost every task) and also too vague (not attracting traffic for some of its subtopics)."

  • "The audience-based sections (Special Education, Maori, and Pasifika) performed well overall, attracting traffic only when relevant to the task."

  • "The Boards/Principals section and the Admin section were continually confused by participants."


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