We should do tree testing early in the design process. |
In the initial research phase, an open card sort and a baseline tree test of the existing site will give us ideas for what needs changing in our site tree. |
In the design phase, we should "go wide" by creating several alternative site trees incorporating the ideas from our research. |
Online testing tools are cheap and fast, allowing us to "go deep" (run several quick rounds of tests), winnowing and refining our ideas down to a single high-performing structure. |
For evaluating site structures early in the design process, tree testing is more effective than closed card sorts. |
Next: Chapter 4 - Planning a tree test