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For more on handling problems during a test, see Checking for technical problems in Chapter 10 and Monitoring the test's progress in Chapter 11.

Testing in person

For tips on testing people in - person sessions, the main challenge is getting the right participant in the right room at the right time. Mostly that’s a matter of good recruiting, though life does happen – traffic is heavy, kids get sick, etc.

Here are a few tips that should help:

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For more on planning and running in-person user research, we recommend the excellent and comprehensive Handbook of Usability Testing by Jeffrey Rubin and Dana Chisnell., see Recruiting for in-person sessions.

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Next: Documenting our plan

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