Who will do what?
We may be tree testing by ourselves, with a colleague, or we may have an entire project team at our disposal. Regardless, the following roles naturally emerge, so it’s a good idea to be clear about who’s covering what:
Role | Responsibilities |
---|---|
Sponsor | Pays for the testing and represents our interests among upper management |
Project leader | Makes the final decisions on scheduling, goals, etc. |
Information architect | Designs the trees and tasks, analyses the results, ultimately responsible for the final site structure |
Recruiter | Finds the participants, either using customer lists, web ads, or customer panels |
Worker bee | Handles the details (writing out cards, entering data in an online tool, etc.) |
Copyright © 2024 Dave O'Brien
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